Wardrobe

Cambridge's original Fancy Dress Costume and Party Shop, Wardrobe first opened in 1984 as an idea of Leslie Symondson.  Upon winning a local fancy dress competition with one of her young daughters, Leslie realised she could combine her creativity and fun theatrical nature into a business and so Wardrobe was born. With its fun atmosphere and vibrant selection of costumes and party accessories Wardrobe quickly became a destination shop and 30 years later Wardrobe is a thriving business with strong links to the local Theatre and Party scene. Cambridge's original Fancy Dress Costume and Party Shop, Wardrobe first opened in 1984 as an idea of Leslie Symondson.  Upon winning a local fancy dress competition with one of her young daughters, Leslie realised she could combine her creativity and fun theatrical nature into a business and so Wardrobe was born. With its fun atmosphere and vibrant selection of costumes and party accessories Wardrobe quickly became a destination shop and 30 years later Wardrobe is a thriving business with strong links to the local Theatre and Party scene. Liquid error: Could not find asset snippets/icon-apple_pay.liquid Liquid error: Could not find asset snippets/icon-shopify_pay.liquid

Saffra Monteiro
1 Star
I'm very disappointed! After many years of working closely with the wardrobe and providing them with a lot of commission work for our photo shoots, we have now decided to look elsewhere for costumes. Pre- Covid- I had left a dress that cost me £98 in the hands of the costume maker at the wardrobe to amend for a photo shoot- he did the work but because of covid, being high risk and the shop being closed, I wasn’t able to get into the shop to collect my dress. This meant that two and half years later, we went to the shop intending to finally get it back. However, annoyed to find a huge lack of professionalism- (not the fault of the new workers) however the mistakes do lie with THE WARDROBE TEAM! The old costume maker had left and the layout of the shop has since been rearranged so when I asked about my dress, no one knew where it was! This is not good enough as when a loyal client brings an item into the shop that belongs to them, it should be kept in a labeled area so that it is clear who it belongs too. I spoke to the costume maker and he said he told the new staff where it was left and yet no dress?? Because I used the wardrobe often over the years, the costume maker didn’t always record down details on paper as we would talk online about costume commissions. This now means that the wardrobe is refusing to refund me for the loss of my dress. Frankly since the shop owner knows me and knows how much work we had given to them over the years- I find this disgusting! I am now £98 out of pocket and without the dress that was left in their care. The blame game is pointless as it is very simple, which is that the dress was left in the care of the shop (whoever is working in it!) therefore they are at fault and should have done the right thing by paying out the money that I lost. They have demonstrated a huge lack of care and have left me really disappointed. Also the new lay out of the shop is rather silly as it blocks the public from easily being able to view costumes which is very off putting. Over all, poor service which is a great shame as still some super costumes in the shop. We will be suggesting to our other Cambridge based clients to look elsewhere for commission work as the shop staff can’t be trusted not to lose your items and will then refuse to refund for the goods going missing. Total shambles!
Wednesday 23rd February 2022

steve rolfe
5 Star
Great place for all sorts of costumes. Well worth a visit.
Friday 3rd December 2021

Giovanna Creasey
5 Star
Great place for hiring costumes, customer service is excellent.
Wednesday 17th November 2021

Chris Rayner-Hall
5 Star
It's been there forever and has been the staple go to place for fancy dress in all of my memory (20+? Years). Always friendly, and helpful.
Thursday 30th May 2019

Cab Davidson
5 Star
Friendly, helpful, knowledgeable and pleasingly daft staff at the best fancy dress shop I know
Saturday 27th April 2019