Square Mile Business Solutions

Hi, I’m Paul Cullen, Managing Director of BT Local Business City of London. My team and I are here to provide expertise in BT’s products and services as well as invaluable local knowledge, all to help you achieve your business goals.

BT’s small to medium-sized customers get the same personal service as our large corporate customers, so will always get the ongoing support your business deserves.

Fred Bailey
1 Star
Avoid these people. Bunch of salesmen who promise the earth and deliver nothing. Won't follow up on complaints and after a pretty short amount of time will stop taking calls about issues. My case got "escalated" to someone even more useless than the person I was dealing with originally. Worst thing is that I ended up lodging a serious complaint with BT who did absolutely nothing about it. My suggestion is to avoid BT/Openreach as well as these clowns.
Friday 20th August 2021

Branko Golubovic
1 Star
The worst experience ever, and I have a lot of it. They work as subcontractors for BT - line installation still not done after 4 months, they scheduled the installation but no one came, now not answering mails nor phone for almost a month! Thinking on dropping BT service altogether!
Tuesday 23rd July 2019

Jia Trajan
1 Star
I am 4 years BT user living in centre London, your wifi is the worst service I have used ever. even Chinese villages' broadband has higher speed than yours. shame on using the title of British?
Sunday 11th October 2020

Michael Betts (MichaelTrainFit)
1 Star
BT Local Business strikes again - signed an order over 5 months ago. BT trying to charge us for it already but it's not been installed. Can't get the guy to respond and when I speak to him, he says he will look into it. Surprise surprise (NOT) he doesn't.
Tuesday 19th May 2020

Jas Bansal
1 Star
Worst service ever, being charged for 2 years on services that were never provided. Once I complained - has taken over 10 months and still no progress! Absolutely diabolical.
Tuesday 7th April 2020