SDB Plumbing & Heating

Alan Carter
5 Star
My Nana’s boiler broke down during the cold weather. It was beyond economical repair so we decided to get a boiler replacement quotation. Sam was extremely helpful and offered multiple quotations with various boilers with different price ranges. The quote was very detailed and we knew exactly what we were getting for the price quoted. Once agreed, Sam replaced the boiler. He was clean and tidy and once it was completed thoroughly explained how it all worked. Couldn’t recommend the attention to detail high enough.
Monday 12th December 2022

Jim Edwards
5 Star
We have recently moved back home to Stoke on Trent from North Wales. One of the best decisions we made was to engage SDB to carry out some plumbing works. They completed our pre-purchase gas and electric safety inspections promptly and efficiently. Once we moved in Sam and his team really did a fantastic job with nothing too much trouble for them. The day after we moved in Sam called round to make sure our washing machine was plumbed in right and working OK. Over the coming weeks as we settled in SDB then went on to carry out various jobs that we wanted completing. Fitting an outside tap in the garage, replacing the old less efficient boiler and various other smaller jobs. All the work was completed promptly, to a first class standard, at the agreed times and to our total satisfaction. The quotes were excellent and always self explanatory. Sam's depth of knowledge of his business and his product knowledge is first rate and he always took the time to explain how things were being done and how controls etc functioned. We would have no hesitation at all in recommending SDB for all plumbing works and we would definitely engage SDB ourselves for all and any future plumbing works we needed completing.
Monday 27th January 2020

Steven Rogerson
5 Star
SDB installed a new system boiler, unvented cylinder and NEST thermostat for me in December 2018. I had several offers from local companies and I talked with all of them to get a feel for the level of technical know-how and detail in their quotes. From a very early stage I felt Sam offered considerably more technical insight which was then combined with a fully detailed quote covering the supply and installation of the new boiler and cylinder. Not only that but follow-up conversations around certain options were never too much trouble. On the flip side I am sure he wont mind me saying that he might just talk a bit “too” much but I put that down to the passion and knowledge he has for his job. Having agreed the scope and the price we fixed a date for installation but unfortunately this had to be re-arranged, this was not a big deal and the important thing was pro-active communication from Sam to explain the situation and we made new arrangements. Once Sam and the team got to work on the installation I was impressed by his work ethic whilst he still made time to talk through each major step and check certain details before proceeding. There were some mornings where he may not have started as early as expected but this really didn’t affect the overall performance and you can be sure if he says he will do something then it will be done. On the whole I was really pleased with the workmanship, diligence, work ethic, detailed explanations and care taken around the house during the work. Bottom line Sam will listen to what you want, provide advice and options which is not limited to certain brands to end up with what you need. Most importantly SDB Plumbing can perform the job to a high standard. I would have no hesitation in recommending Sam and SDB Plumbing.
Monday 10th February 2020

Colleen Simcock
5 Star
We've used SDB a few times now and have never been disappointed. We've had 3 new boilers installed over the years, at different properties, and each time we were very pleased with the results. Most recently we moved house and the existing boiler packed up. Sam came and gave us several different options for new boilers with a range of benefits. Once we'd chosen he made sure he fitted our new boiler as soon as possible (it was winter and we had no heating!). To say the say the installation left by the previous owners was a mess is an understatement!! Sam worked tirelessly is make sure our new system was safe and correct. Thanks Sam! Couldn't recommend him enough!
Thursday 21st May 2020

Holly Allen
5 Star
We got in touch with Sam due to our boiler breaking and being left with no heating/hot water. Sam was prompt to help, provided lots of information regarding our options with boilers and the most efficient. Installed and completed very quick, all documents talked through and good guide for the new thermostat. Highly recommend anyone to Sam for information great job and lovely guy.
Sunday 14th February 2021