Parcelhub Ltd

Parcelhub is a proactive multi-carrier management solution. Flexible and scalable, its services integrate seamlessly with marketplaces, eCommerce platforms and order management systems, providing hundreds of multi-channel retailers, global brands and wholesalers with one access point to 20+ carriers and 600+ delivery options. Parcelhub is a proactive multi-carrier management solution. Flexible and scalable, its services integrate seamlessly with marketplaces, eCommerce platforms and order management systems, providing hundreds of multi-channel retailers, global brands and wholesalers with one access point to 20+ carriers and 600+ delivery options. Distributing more than 8 million parcels on its own carrier contracts every year, Parcelhub’s free multi-carrier shipping software grants hundreds of national and global businesses access to ‘pooled volume’​ discounted rates from its carefully selected range of carrier partners, including Yodel, Hermes, DPD, DHL, UPS, DX, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link and Palletforce. Dedicated proactive parcel management comes as standard. The Parcelhub API enables some of the world’s biggest brands to manage and track shipments automatically using their own system. Using the API still affords users all benefits associated with a Parcelhub account, with full web despatch site access. “We would have to employ at least two additional customer service advisers of our own to manage the carriers. That’s a big saving to a business like ours. We really do see Parcelhub as an extension of our own business, and we have spent the last 12 months further integrating the Parcelhub customer service team to create more efficiencies and strengthen our proposition." “When we started we were getting around 20 orders a day. I could probably have managed these myself but I had worked with Parcelhub in the past and knew they could offer a solution that would not only simplify the delivery process but also secure me a discount on shipping, even at those relatively low volumes, making it a cost-effective option. “They provided me with free software that integrated with my eBay shop and allowed me to print all the labels and send a despatch confirmation to customers at the touch of a button. They even provided the labels – all I had to do was fix them to my parcels!” "Our dedicated Account Manager has taken the time and trouble to understand our specific shipping needs and has then worked with us to ensure that the most efficient and cost-effective options are utilised. It is a hands-on relationship and we take great comfort from the fact that help and advice is always just a phone call away."

Roger Lilley
1 Star
Delivered parcel and put it next to the dustbins at the top of the drive instead of bringing it to the cottage sender reference 936507. Driver needs more training
Saturday 21st November 2020

Richard Heath
5 Star
Size-able discounts and friendly staff. I just love it.
Saturday 14th February 2015