Nickys Deli & Bistro
Cafes & Coffee Shops
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07541 980682
196-198 Kingsway, Dunmurry, Belfast BT17 9AD, UK
Opening Hours:Monday: 9:00 AM – 4:00 PMTuesday: 9:00 AM – 4:00 PMWednesday: 9:00 AM – 4:00 PMThursday: 9:00 AM – 4:00 PMFriday: 9:00 AM – 4:00 PMSaturday: 9:00 AM – 3:00 PMSunday: Closed
Area Served:Within 4 miles (6.4km) of 196-198 Kingsway, Dunmurry, Belfast BT17 9AD, UKGet more exposure
Google Rating: 4.8 out of 5 stars (60 total ratings)
Onyi Ngozi Oketah1 StarFamily restaurant and been here a few times with no issues but met owner on this occasion who was extremely rude, shouting and banged the door on a customer because of a misunderstanding.
Difference was customer was ethnic minority.
The customer had a little argument with a staff member and your man comes up and first thing tells customer is: “did you come here in a bad mood?”, followed by, “I’ve been watching you every time you come here”
Did you watch the customer because every time they came in, they were the only black people in your restaurant???. How creepy is it to tell a customer you’ve been watching them???. Then proceeds to shout at them and bang the door after they left.
To be clear, this rude staff member is a new face that I’d never seen before. The other restaurant staff are always very professional and provide amazing service.
This is the 21st century and regardless of what this man thinks, it can never be an acceptable behavior to shout and curse on paying customers even if you think they are not good enough to dine in your restaurant.
Also very puzzling why this man was willing to treat a customer in this manner to defend his new out-of-line staff member who does not reflect the character of the other staff.Monday 18th July 2022
Stephen Clarke5 StarFirst time trying this place today, and it didn't disappoint! the food was fresh and tasty. Ordered the Crispy Chicken Caesar Wrap which came with thick crispy chips and they weren't stingy either! I will definitely be back with some friends to sit in.Thursday 23rd June 2022
YOU LITA5 StarLovely little spot with delicious food and very tasty coffee, on our 4 day stay in Belfast this by far was the best one to dine.Thursday 21st July 2022
Ryan Duffy1 StarUsually love this place ordered today staff was dead rude food came 27 quid for 3 sandwiches tuna wasn't drained right won't be backMonday 15th August 2022
Beth Mckendrick1 StarWas spoke to very rudely on the phone and food over priced ordered a panini and had barely any of the filling it inMonday 15th August 2022