Ethical Maintenance

Our Ethical Switching Service is a simple 3-step process that can help you improve your property factoring service, whether it’s with your current property manager or switching to a new one.

Here’s how it works:

Step 1: Check arrangements for managing your property factor

Step 2: Decide what changes you want to make to your maintenance service and confirm you’re within your rights to do so

Step 3: Make changes

Your property manager must adhere to the Property Factor’s Code of Conduct so is obliged to explain their responsibilities and what input you can have. If not, then you’re within your rights to complain to the First-tier Tribunal

for Scotland (Housing and Property Chamber)

Need help to manage or switch your property factor? Get in touch today for free expert advice on how to make your service better.

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