Costa at Next
Cafes & Coffee Shops
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01782 287608
Next Potteries Shopping Centre, Unit 205, 207 Courtway Dr, Hanley, Stoke-on-Trent ST1 1PS, UK
Area Served:Within 4 miles (6.4km) of Next Potteries Shopping Centre, Unit 205, 207 Courtway Dr, Hanley, Stoke-on-Trent ST1 1PS, UKGet more exposure
Google Rating: 2.2 out of 5 stars (5 total ratings)
Brooke Stembridge1 StarWould rate it zero if I could. The two middle aged women that served us were unbelievably rude. Both had no patience at all and kept barking the same question “sitting in or taking away” over the top of me while I was trying to order. When I answered they made my order and a friend I was meeting said he wanted to sit in. The Costa we were in doesn’t charge extra to sit so we decided to sit on some seats near the counter. Once we sat down, all we could hear was the two ladies talking about how we’d decided to sit instead of taking away and making rude remarks, not intended for us to overhear. Horrible customer service. Will never go back.Monday 25th April 2022
Roy Galaasen3 StarIt is ok. Just. Why do the people working here have to be so sour, though? Always. Every single one.Friday 18th March 2022
RM 18761 StarRegistered blind person turned away because can't complete phone process.
Can't tell full story as Google hides the review.Tuesday 8th June 2021
Connor Barrow1 StarHad a negative experience with the staff on two occasionsMonday 25th April 2022
CHRIS5 StarMonday 14th December 2020